Article 1 – Definitions

  • Cooling-off period: The period during which the consumer can exercise their right of cancellation.

  • Consumer: A natural person not acting in the course of trade, business, or profession who enters into a distance contract with SoundSphere.

  • Day: Calendar day.

  • Duration transaction: A distance contract for a series of digital products and/or services delivered over time.

  • Durable medium: Any means that allows the consumer or SoundSphere to store information for future reference and unchanged reproduction.

  • Right of withdrawal: The consumer's option to cancel the distance contract within the withdrawal period.

  • Entrepreneur: SoundSphere, the entity offering digital music products and services online to consumers.

  • Distance contract: A contract concluded via a system organized for the remote sale of digital products using distance communication techniques.

  • Remote communication technique: Any means to conclude a contract without the consumer and entrepreneur being physically present together.

  • General terms and conditions: The current general terms and conditions of SoundSphere.

Article 2 – Applicability

These terms and conditions apply to every offer and distance contract concluded between SoundSphere and the consumer.

Before a contract is concluded, the text of these terms and conditions will be made available to the consumer. If not possible, it will be provided upon request without charge.

For electronic contracts, these terms and conditions can be made available electronically in a way that allows storage for future reference.

If specific conditions for digital products apply, they are supplementary to these terms. In the event of conflicting terms, the most favorable to the consumer applies.

Article 3 – Entrepreneur’s Identity

Company Name: Australia Boutique Limited
Registration Number:  78196546
Address: UNIT B6, 12TH FLOOR, WING WAH, BUILDING, NO. 677 KING'S, ROAD, QUARRY BAY, HONG KONG

Article 4 – The Offer

Offers will clearly state their validity period or any specific conditions.

All offers are non-binding and subject to changes by SoundSphere.

Descriptions of digital products will be complete and accurate. Images are for illustrative purposes and may not reflect exact details.

The offer will clearly outline:

  • Total price.

  • Payment methods.

  • Access and download details for digital products.

  • Right of withdrawal (if applicable).

  • Any additional terms relevant to the offer.

Article 5 – The Contract

The contract is concluded once the consumer accepts the offer and fulfills the stated conditions.

For electronic agreements, receipt of acceptance will be acknowledged electronically.

SoundSphere will take appropriate measures to ensure secure data transmission and online transactions.

If SoundSphere finds reasons to refuse an order, it reserves the right to do so or to apply special conditions, providing justification to the consumer.

Article 6 – Right of Cancellation

Due to the nature of digital products, all sales are final.

Consumers waive their right of withdrawal once they access or download the purchased digital content.

Article 7 – Refund Policy

Refunds are not offered for digital products once they have been accessed, downloaded, or used.

If a digital product is found to be defective or inaccessible, the consumer must contact SoundSphere within 7 days for resolution.

Article 8 – Price

Prices will remain unchanged during the validity period stated in the offer.

SoundSphere is not responsible for additional costs such as foreign exchange fees or taxes applied by payment processors.

Any errors in pricing or typographical mistakes will not bind SoundSphere.

Article 9 – Intellectual Property & Usage Rights

All digital products remain the intellectual property of SoundSphere.

Consumers receive a non-exclusive, non-transferable license to use purchased digital products for personal or commercial use (as stated in the product description).

Consumers may not resell, redistribute, or modify the digital products without explicit permission.

Article 10 – Delivery & Access

All digital products are delivered electronically via download links, account access, or email.

Consumers must ensure they provide a valid email address for product delivery.

If access issues occur, consumers must contact SoundSphere within 7 days for assistance.

Article 11 – Payment

Payments must be completed before access to digital products is granted.

Consumers must report inaccuracies in payment details promptly.

Article 12 – Complaints Procedure

Complaints must be submitted within 7 days of discovery of issues.

Complaints will be acknowledged within 14 days, with an indication of resolution time if more than 14 days are required.

If a complaint is justified, SoundSphere will replace or resolve the issue at no extra charge.

Article 13 – Disputes

In the event of disputes, efforts will be made to resolve the issue amicably.

Article 14 – Updates to Terms

These terms and conditions may be updated to reflect changes in operations or practices.

Consumers are encouraged to review this page periodically.

For any inquiries or concerns, please contact us via our Contact Us page.